FAQ

FAQ

General questions

Registration and other basic services

  • How do I become a library user?

    By completing the electronic application form. In order to register, you need your personalized card of UK/ISIC UK.

  • Do I remain a library user upon interruption/completion of studies?

    Your registration to the UK libraries expires upon interruption or completion of your studies. It is necessary to settle all your obligations towards the library (i.e. return books, pay any remaining fees, etc.). If you want to continue to use the library, you must obtain a license of external user of services and then re-register.

  • How do I log in into computers?

    Use the same log-in as to the SIS. The password can be checked or changed at https://ldap1.cuni.cz/. Only FSV students can log in the computers at Jinonice library.

  • What is the password for wi-fi?

    The main network is Eduroam whose password you can set at https://ldap1.cuni.cz/.

  • How do I use the lockers?

    If you have a large bag, a suitcase, or a big winter coat, please store it in the locker for the duration of your stay at the library. The lockers at Jinonice open via your ISIC card (for FSV users) or a visitor's card (ask the librarian for it), for the lockers at Opletalova you will need a key (ask the librarian).

  • Can I bring snacks and drinks to the library?

    Food and drinks are generally not allowed with the exception of bottles with a lid/cap. The second floor of the Jinonice library is dedicated to refreshment and relaxation, so if you do have snacks and drinks without a cap, please consume them there.

  • I am writing my theses. Where can I find information about citation ethic and bibliographic citation?

    What is a bibliographic citation and why do we use citations you cand find in Bibliographic citation guide or this Handbook How to Avoid Plagiarism.

Loans and orders

Borrowing, extending, returning...

  • Can I borrow the books with a red stripe?

    Books with a red stripe or a red label are only for in-house use. Other stripes have no bearing on loan conditions.

  • Can I borrow an in-house book?

    Yes, in exceptional cases, strictly for overnight use. A librarian on-duty decides on in-house loans. Beware of fines which are harsher for in-house loans.

  • How do I extend the loan period?

    The easiest way is to extend the loan period online via UKAŽ. Log in and you will be able to extend your loans if 1) the loan period has not expired yet and 2) there is no reservation placed on the book.

  • Can I return books in any library of Charles University?

    No. The book must be returned to the faculty library where it has been borrowed.

  • How can I pay my late fees?

    Either in cash or by card - check detailed information here. If you are not able to visit the library in person, you can also pay via bank transfer, although this can take up to two weeks to process.

  • Where can I leave the book which I studied in-house?

    Please place the books in the cart or leave them on the table; do not place them back on the book shelf.

  • How long does it take to complete orders from the stack/depository?

    In case of Krystal depository, delivery will take up to three working days, from Lešetice depository up to 30 days. From Warehouse 1 / Warehouse 2 and Opletalova-warehouse, order fulfilment takes up to 2 hours, after 4pm the next working day.

  • Can I order a book from another library to the library of FSV?

    We do not secure loans from Prague libraries; you can use inter-library loan services to order books from other libraries in the Czech Republic as well as abroad (mvs@fsv.cuni.cz).

  • I have lost, damaged, or cannot find the loaned book. What should I do?

    Contact us as soon as possible and we will discuss the ways how to resolve the situation. The book can be replaced with the same title. In the case it is no longer available, we will request financial compensation.

Printing, copying and scanning

Printing and scannig services

  • How do I print, copy or scan?

    Use the MyQ system. Detailed information here.

  • Can I print/copy even though I'm not a FSV student/employee or my log-in into PC doesn’t work, or I have forgotten to bring my ISIC card, etc.?

    Yes, it is possible. Ask the librarian for help.

E-resources

How to use FSV E-resources

  • What e-resources are available at the UK?

    A list of available electronic resources can be found on the UK's Portal of Electronic Resources (PEZ). 

  • Which database should I start searching in?

    Try searching for a specific book or journal in the UKAŽ search engine, which searches almost all print and electronic resources at Charles University. For a more detailed search, use the Electronic Resources Portal, or choose from the resources recommended for FSV students.

  • How do I find out which database contains a particular journal title? Where can I find out if a library has a specific e-journal available?

    Check the availability of the e-journal at UK in UKAŽ.

  • What should I do if I can't find the article I'm looking for in any of the accessible databases?

    If the article is not available in the databases and is not available in print in the UK libraries, you can obtain it through the Interlibrary Loan Service (ILS) .

  • Is it possible to access final (diploma) theses from my home?

    Yes, via repository. However, only the theses submitted after 2006 are available there.

  • WHAT DO I NEED TO DO TO WORK WITH E-RESOURCES FROM HOME?

    To work with e-resources from anywhere (so-called remote access) you need to have a valid UK ID card and have activated the password to CAS - you will get the password when you are issued a UK card; its validity is limited to 5 days. To extend, change or reset your password, use the CAS at the UK - the UK Central Authentication Service. To log in, use the ‘Remote Access’ and ‘Institutional Login (Shibboleth)’ links provided for each e-resource on the PEZ.

  • I need old Czech newspapers. How will I know that they are available in their electronic form in Kramerius, for instance, or in another Prague library?

    In the case you are looking for the newspapers published after the year 1998, then you should direct your question to the category E-ČASOPISY (E-JOURNALS) in search engine on the website http://pez.cuni.cz/. The main titles are found in the databases Factiva and ProQuest.

    It is possible to order older newspapers, available in warehouses, through the catalogue to study in the library in Hollar. Before you do so, please make sure through nationwide register whether they are not already available in their digital form (http://www.registrdigitalizace.cz/rdcz/).

    In case of any uncertainty, contact in advance knihovna@fsv.cuni.cz.

  • HOW DO I FIND OUT WHICH DATABASE IS ACCESSIBLE FOR FSV AND WHICH FOR THE WHOLE UNIVERSITY? WHY CAN'T I ACCESS THE DATABASE LISTED ON PEZ?

    On the electronic resources portal, you can always click on ‘more information’ for a particular database and find the lines ‘Direct access from:’ or ‘Remote access from:’. You will then find the names of the faculties or their units that have access to the database. You can find a complete list of resources for FSV on the portal after filtering the resources for FSV.

  • I SEARCH IN GOOGLE SCHOLAR BUT THERE ARE ARTICLES THAT ARE NOT AVAILABLE, CAN I GET THEM SOMEHOW?

    If you are searching outside the UK, set up Find it manually.

    Click on ‘Settings’ -- ‘Library Links’ in Google Scholar, enter Charles University in the search box, check ‘Charles University - Find It @ CUNI’ and save. You will then be able to access the licensed full texts just by using the Find It @ CUNI link.

    If a text is not available online using Find It, it means that UK does not have a license. If this is the case, contact the library who can provide you with a paper copy.

  • I am neither a student nor an employee at FSV; what e-resources can I use in your library?

    Most resources are prepaid and can only be used by students and staff at FSV UK, with an exception of freely available resources and magazines.